Sue Jarman Terms and Conditions
Please read my 'Terms and Conditions' before placing an order.
These 'Terms and Conditions' are designed to give useful information related to my products and website; this additional information does not affect your statutory rights under the Sales of Goods Act.
Currency All prices are in pounds sterling
Order Times
If items are in stock they will usually be despatched within 3-4 days. Items that need to be made or produced may take a few days longer. If you need something by a specific date I will be happy to arrange this.
Payments
You can pay using a credit card, a PayPal account or cheque. On-line payments are secure, confidential and I do not have access to any bank or card details. Payments made by cheque must clear before goods are sent.
Returns
Returned goods should be returned to me post-paid. If the items are not to your satisfaction or unsuitable a refund or a credit note can be arranged. Any items damaged in transit/on arrival will be replaced free of charge. There are a few items which cannot be returned, these will be clearly indicated on the relevant pages.
If you are not completely happy with any your purchases please contact me immediately and I will be happy sort out a refund.
Proof of Posting
For your own protection please keep a record of posting documentation and receipts. Please make sure that any postage returns include adequate insurance to cover the value of the returned products.
Mailing List
If you would like to join my mailing
list your details will be treated as confidential and never passed to
anyone else.
Delivery
By 'Royal Mail First Class Post'.
Orders over £150 will have free postage.
I will be happy to answer any further
questions, please contact me at sj@suejarman.co.uk
or on 07971 196510.
I hope you enjoy your visit.